Attorney Grievance Commission v. Good
ADKINS, J. The Attorney Grievance Commission of Maryland (“AGC”), acting through Bar Counsel, filed two Petitions for Disciplinary or Remedial Action (“petitions”) against Respondent Ta 495 mara Renee Good (“Good”) on August 28, 2014 and January 7, 2015. Bar Counsel charged Good with violating the Maryland Lawyers’ Rules of Professional Conduct (“MLRPC”) in her capacity as a representative of Blaine A. White, Jeanne P. Delaney, Joseph A. Chester, III, Eriss Tubman, Cynthia Lewis, and Paul D. Newman. Specifically, Bar Counsel alleged that Good violated the following rules: (1) MLRPC 1.1 (Competence); (2) MLRPC 1.2 (Scope of Representation and Allocation of Authority Between Client and Lawyer); (3) MLRPC 1.3 (Diligence); (4) MLRPC 1.4 (Communication); (5) MLRPC 1.5 (Fees); (6) MLRPC 1.15 (Safekeeping Property); (7) MLRPC 1.16 (Declining or Terminating Representation); (8) MLRPC 8.1 (Bar Admission and Disciplinary Matters); and (9) MLRPC 8.4 (Misconduct). In addition, Bar Counsel alleged that Good violated § 10-306 of the Maryland Code (1989, Repl.Vol.2010), Business Occupations and Professions Article.
Pursuant to Maryland Rule 16-752(a), we referred the petitions to the Honorable Nancy M. Purpura (“hearing judge”) of the Circuit Court for Baltimore County to conduct an evidentiary hearing and make findings of fact and conclusions of law. Good did not attend the hearings conducted on April 2, 2015 and August 21, 2015. Following the hearings, Judge Purpura issued findings of fact and conclusions of law, in which she found by clear and convincing evidence that Good violated MLRPC 1.1; MLRPC 1.2(a); MLRPC 1.3; MLRPC 1.4(a) and (b); MLRPC 1.5(a); MLRPC 1.15(a), (c), and (d); MLRPC 1.16(d); MLRPC 8.1(b); MLRPC 8.4(a), (c), and (d); and § 10-306 of the Maryland Code, Business Occupations and Professions Article. Neither Bar Counsel nor Good filed exceptions to the hearing judge’s findings of fact or conclusions of law.
Good did not appear before us for oral argument as to sanction. We issued a per curiam order on November 6, 2015, disbarring Good immediately from the practice of law. We now explain the reasons for that order. THE HEARING JUDGE’S FINDINGS OF FACT Tamara Good was admitted to the Maryland Bar on December 17, 2008, and maintained a practice in Towson, Maryland. 496 Because the petitions here arose out of six separate client complaints, we set forth the hearing judge’s factual findings pertaining to each client complaint.
Complaint of Blaine A. White Before retaining Good, Blaine A. White and Virlynn D. Atkinson-White (“Mr. and Mrs. White”) failed to make three months of mortgage payments to their mortgage lender, J.P. Morgan Chase Bank, NA (“Chase”). In May 2012, Mr. and Mrs'. White retained Good to file a lawsuit against Chase. Mr. and Mrs. White paid Good a $500 retainer fee.
In December 2012, Good filed a lawsuit against Chase in the United States District Court for the District of Maryland and the timeline of events as found by the hearing judge followed: On or about March 15, 2013, [Good] filed an Amended Complaint and Demand for Jury Trial. On March 15, 2013, [Good] filed a Motion for Extension of Time to file a Response to Chase’s Motion to Dismiss. On March 29, 2013, Chase filed a Motion to Dismiss Mr. and Mrs. White’s case. On April 16, 2013, [Good’s] Motion for Extension was denied by the court, although the court allowed her to submit a response by April 17, 2013.
On April 22, 2013, [Good] filed a Response to Chase’s Motion. On April 22, 2013, Chase filed a Motion for Rule 11 Sanctions. [Good] did not file a response to Chase’s Motion for Sanctions. 1 In June 2013, Good emailed Mr. White advising him that she was awaiting the court’s opinion. Shortly thereafter, Mr. White emailed Good requesting a status update. Later that month, the federal judge granted Chase’s motion to dismiss the amended complaint and Chase’s motion for sanctions, but 497 granted the Whites’ motion for leave to file a second amended complaint.
Good, however, never filed a second amended complaint on behalf of Mr. and Mrs. White. Mr. and Mrs. White were unable to reach Good and obtain status updates regarding their case. Mr. and Mrs. White “repeatedly” attempted to telephone Good during the summer of 2013, but she did not return their phone calls. Mr. and Mrs. White also emailed Good in October and November 2013 requesting a status update of their case, but Good did not respond to these requests.
The hearing judge found that despite the Whites’ telephone calls and emails, Good “failed to inform Mr. and Mrs. White that their case was dismissed or file additional pleadings on their behalf.” Complaint of Jeanne Delaney In June 2010, Jeanne Delaney retained Good to file a bankruptcy petition on her behalf. During Delaney’s initial meeting with Good, she provided Good with a check in the amount of $1,329.00 for legal services. Good’s “total attorney’s fees for Ms. Delaney’s case, including the plan payments and the initial payment of $1,329.00 totaled $4,904.00.” After this meeting, the hearing judge found that: On June 21, 2010, [Good] filed Ms. Delaney’s Chapter 13 bankruptcy petition in the United States Bankruptcy Court, District of Maryland (Case Number 10-23937). Ms. Delaney continued to make Plan payments over the next three years.
On December 20, 2013 Ms. Delaney received a notice from the bankruptcy court informing her that her case would be closed without proper discharge. [Good] failed to file the letter of discharge for Ms. Delaney. Shortly thereafter, Ms. Delaney repeatedly attempted to contact [Good] to no avail. [Good] did not return Ms. Delaney’s phone calls. Ms. Delaney sought assistance from Legal Aid and was able to complete the Debtor’s Affidavit Requesting Discharge pro se. On January 8, 2014, Ms. 498 Delaney’s bankruptcy was discharged. 2 Complaint of Joseph Chester In October 2012, Joseph Chester retained Good to file a bankruptcy petition with the United States Bankruptcy Court, District of Maryland.
Chester is retired from the United States Postal Service and currently suffers from scleroderma and arthritis. Chester paid Good a total of $1,481 in attorney’s fees. After filing a bankruptcy petition on behalf of Chester, Good telephoned Chester at 11:00 A.M. on October 15, 2013 to inform him that he needed to be present at a hearing at the bankruptcy court at 2:00 P.M. on the same day. Prior to October 15, 2013, Chester had not been provided sufficient notice that his presence was necessary at the bankruptcy court.
On October 17, 2013, the bankruptcy judge issued an order denying confirmation of the plan with leave to amend. The order required that an amended plan be filed on or before November 4, 2013. Good told Chester that she would be filing an amended plan before November 4, 2013. After receiving a copy of the bankruptcy court’s order, Chester contacted Good “repeatedly” to remind her of the court’s denying confirmation of the plan.
Nonetheless, Good failed to respond to Chester’s phone calls. Good then failed to file an amended plan with the bankruptcy court and Chester’s case was dismissed in November 2013. At Good’s disciplinary hearing, Chester testified that she failed to pursue his bankruptcy to its conclusion. The hearing judge found that “[Good’s] inaction resulted in the near dismissal” of Chester’s bankruptcy until his new attorney began handling the matter.
Complaint of Eriss Tubman In May 2010, Eriss Tubman retained Good to file a bankruptcy petition on her behalf. In June 2013, Tubman met 499 with Good and gave her $1,271 to begin the preparation of the bankruptcy petition. Tubman paid $1,671 in total attorney’s fees and filing fees for the bankruptcy. In September 2013, Good informed Tubman that she was having family problems that prevented her from filing the bankruptcy petition.
Later that month, Good filed the petition. After the petition was filed, Tubman attended the meeting of creditors in October 2013. Good contacted Tubman in November 2013 and told her that she did not have to attend the confirmation hearing later that month. Tubman then attempted to contact Good on several occasions over a nine month period, but Good did not reply to these voicemail requests for information.
In June 2014, Tubman sent Good a termination letter informing her that she had “called her several times a month since our last face to face meeting which was with the creditors” and wrote that their last telephone conversation had been on November 11, 2013. Tubman also filed a complaint with the Attorney Grievance Commission in June 2014. Bar Counsel sent Good two letters in July 2014 regarding Tubman’s complaint, but Good never replied to either of these letters. In September 2014, Good filed a motion to withdraw with the bankruptcy court.
Good, however, did not provide Tubman with notice that she was withdrawing from her case. Complaint of Cynthia Lewis Good met with Cynthia Lewis in 2012 to discuss Lewis’s legal options related to her financial situation. In September 2013, Good filed a bankruptcy petition on behalf of Lewis. Lewis agreed to pay Good $3,000 in attorney’s fees and filing fees under the retainer agreement.
Lewis attended the meeting of creditors in October 2013 and her repayment plan was confirmed by the bankruptcy court in December 2013. The hearing judge found that “[Good] failed to respond to Ms. Lewis’s requests for information concerning her case.” In June 2014, Lewis sent Good a letter regarding the status of her bankruptcy case and sent a second letter regarding Good’s 500 lack of communication. Good did not respond to either of these letters. In addition, the U.S. bankruptcy trustee wrote to Lewis that she had been unable to contact Good.
Lewis was unable to retain new counsel for her bankruptcy matter because of her financial situation. During AGC’s investigation of Lewis’s complaint, Good was similarly unresponsive: On July 24, 2014, Bar Counsel sent [Good] a letter notifying her of Ms. Lewis’s complaint. [Good] failed to respond to Bar Counsel’s initial letter. On August 13, 2014, Bar Counsel sent [Good] a second letter notifying her of Ms. Lewis’s complaint. [Good] failed to respond to Bar Counsel’s second letter. 3 Complaint of Paul Newman In March 2009, Paul Newman, a disabled retiree, retained Good to file a patent application "with the United States Patent and Trademark Office (“USPTO”) and paid $2,500 in total attorney’s fees. 4 Newman provided Good with original drawings of his design for her to file with his application. Although Good initially communicated with Newman, the hearing judge found that he later experienced difficulty contacting Good: [Good] provided invoices to Mr. Newman related to her purported work on Mr. Newman’s USPTO application for work performed in 2009.
In 2009, [Good] initially contacted Mr. Newman on a regular basis, but later ceased all communication sometime in 2013. Beginning in 2009 through 2013, Mr. Newman continued to contact [Good] to arrange meetings with her, but she cancelled each of their scheduled meetings. 5 501 In September 2014, Bar Counsel sent Good two letters notifying her of Newman’s complaint, but she failed to respond to either of these letters. Notably, the hearing judge also found that Good has neither provided Newman a refund of attorney’s fees for the patent application nor returned copies of his original drawings. THE HEARING JUDGE’S CONCLUSIONS OF LAW From the facts of the six complaints, the hearing judge concluded that Good violated MLRPC 1.1; 1.2(a); 1.3; 1.4(a) and (b); 1.5(a); 1.15(a), (c), and (d); 1.16(d); 8.1(b); and 8.4(a), (c), and (d).
The hearing judge also decided that Good violated § 10-306 of the Maryland Code, Business Occupations and Professions Article. Rule 1.1 6 MLRPC 1.1 requires that an attorney provide competent representation. As to Blaine White’s complaint, the hearing judge found that “[Good] failed to accomplish what she was hired for: to complete the prosecution of [ ] Wfiiite’s [sic] case against Chase.” The judge concluded that Good’s failure to file a second amended complaint after the district judge granted Chase’s motion to dismiss constituted a lack of thoroughness and supported a violation of Rule 1.1. The judge also determined that Good failed to provide competent representation of Joseph Chester when she failed to file an amended plan, which “largely led” to the dismissal of Chester’s bankruptcy proceeding.
The judge stated that this “inaction” violated Rule 1.1. Regarding the complaints of Eriss Tubman, Cynthia Lewis, and Paul Newman, the hearing judge wrote: 502 Competency includes, “at a minimum, the attorney’s presence at any court proceeding for which he or she was retained, absent an acceptable explanation for that attorney’s absence.” Attorney Grievance Commission v. Harris, 366 Md. 376, 403 , 784 A.2d 516, 531 (2001); see Attorney Grievance Commission v. De La Paz, 418 Md. [at] 534, 553-54, 16 A.3d [at] 181, 193 (2011) (finding that an attorney violated MLRPC 1.1 when he failed to appear before the court in his client’s case). If an attorney “fails to act or acts in an untimely manner, resulting in harm to his or her client,” generally this Court finds a violation of MLRPC 1.1. Attorney Grievance Commission v. Thomas, 440 Md. 523, 551 , 103 A.3d 629, 646-647 (2014). [Good] failed to provide competent representation to both Ms. Tubman and Ms. Lewis in that she failed to continue to represent them during their Chapter 13 bankruptcy proceedings despite their requests for information. [Good] failed to act with the requisite legal knowledge, skill, thoroughness, and preparation reasonably necessary for the representation thereby violating RPC 1.1. [Good] also violated RPC 1.1 for Mr. Newman’s case. [Good] did little to no discernable work on Mr. Newman’s case after she was retained to file his USPTO application.
Respondent’s conduct supports a violation of RPC 1.1 Rule 1.2(a) 7 MLRPC 1.2(a) requires that an attorney abide by a client’s decisions concerning the objectives of the representa 503 tion and, when appropriate, consult with the client as to the means by which those objectives are to be pursued. Addressing Blaine White’s complaint, the hearing judge concluded that Good violated Rule 1.2(a) when she failed to “fully prosecute the White’s [sic] case with their informed consent.” The judge also found a violation of Rule 1.2(a) when Good failed to file papers seeking discharge for Jeanne Delaney in her bankruptcy proceeding. In addition, the hearing judge determined that Good violated Rule 1.2(a) when she failed to file an amended petition on behalf of Joseph Chester after he “repeatedly asked” her to do so. The judge wrote that Good “continually ignored [Chester’s] entreaties to assist him” and that this conduct supported a violation of Rule 1.2(a).
The hearing judge concluded that Good’s failure “to fully execute her clients’ objectives” and her actions while representing Eriss Tubman, Cynthia Lewis, and Paul Newman constituted a violation of Rule 1.2(a). The judge pointed to Good’s failure to provide Tubman with information concerning her bankruptcy as well as her decision to withdraw from Tubman’s case without first consulting her client as support for a Rule 1.2 violation. The hearing judge highlighted Good’s failure to respond to requests for information by Lewis and 504 her performing almost no legal services concerning Newman’s patent application as additional violations of Rule 1.2. Rule 1.3 8 MLRPC 1.3 stipulates that a “lawyer shall act with reasonable diligence and promptness in representing a client.” The hearing judge concluded that Good’s failure to file a response to Chase’s motion to dismiss within the time specified by the court, failure to respond to Chase’s motion for sanctions, and failure to inform the Whites that they had leave to file a second amended complaint before she “abandon[ed]” their case constituted a violation of Rule 1.3.
The judge determined that Good also violated Rule 1.3 when she failed to file papers seeking discharge, which “could have resulted in the dismissal” of Jeanne Delaney’s bankruptcy. Further, the hearing judge found that Good failed to represent Joseph Chester with reasonable diligence and promptness when she failed to file an amended plan as ordered by the bankruptcy court, which resulted in the dismissal of Chester’s bankruptcy. The judge also concluded that Good violated Rule 1.3 when she initially filed bankruptcy petitions on behalf of Eriss Tubman and Cynthia Lewis but “failed to complete the representation.” Finally, the judge cited Good’s deficient representation of Paul Newman in his patent application as another violation of Rule 1.3. Rule 1.4(a) and (b) 9 MLRPC 1.4 mandates that attorneys communicate with their clients.
The hearing judge identified many instane 505 es in which Good failed to act in accordance with this rule. As to the complaint of Blaine White, the judge concluded that Good violated Rule 1.4 “by failing to respond to both Mr. and Mrs. White’s separate requests for information regarding their case.” The judge explained that “Mr. and Mrs. White frequently contacted [Good], but she failed to respond to any of their phone calls or emails.” Additionally, the judge concluded that Good’s failure to “communicate to her clients that there was a need to file a [s]econd [a]mended [c]omplaint” supported a finding of a Rule 1.4 violation. The judge also concluded that Good violated Rule 1.4 when she “failed to return [Jeanne] Delaney’s phone calls regarding requests for updates concerning her case.” In addition, the judge concluded that Good initially communicated with Joseph Chester, but “as time progressed,” Good “failed to communicate with him regarding updates concerning his case.” The judge stated that Good’s behavior denied Chester the “opportunity to make informed decisions regarding his representation.” The judge also found that Good “repeatedly failed to communicate” with Eriss Tubman, Cynthia Lewis, and Paul Newman: “[Good] failed to respond to her clients’ requests for information and failed to update them on the status of their legal matters in violation of RPC 1.4.” Rule 1.5(a) 10 MLRPC 1.5(a) provides that a “lawyer shall not make an agreement for, charge, or collect an unreasonable fee or an 506 unreasonable amount for expenses.” Regarding the complaint of Blaine White, the hearing judge concluded Good violated Rule 1.5 and explained: Good billed a flat fee of $500.00, which on its face was not an excessive fee. However, the court finds that [Good’s] overall billing charges were unreasonable, considering her inability to complete Mr. and Mrs. White’s case.
Part (4) of RPC 1.5(a) contemplates the amount of fees involved and the results obtained, which is perhaps the most glaring example of why [Good’s] billing was excessive. [Good] failed to complete the legal matter for which she was hired, with the exception of the initial and amended filing of the complaint. The judge also concluded that Good violated Rule 1.5 while representing Jeanne Delaney. The judge reasoned that Good was paid $4,904 to complete Delaney’s bankruptcy yet “failed to perform the legal services for which she was retained and therefore was not entitled to the entire $4,904.00 fee.” As to Joseph Chester’s complaint, the judge stated that Good’s “failure to pursue [Chester’s bankruptcy] to its conclusion resulted in her obtaining an excessive fee” and concluded that this violated Rule 1.5. 507 Additionally, the hearing judge concluded that Good violated Rule 1.5 in her representation of Eriss Tubman, Cynthia Lewis, and Paul Newman. The judge cited our recognition that fees charged when little or no work is performed are unreasonable fees under Rule 1.5(a) and offered the following support for her conclusion: According to [Good’s] retainer agreement, [Good] was hired by Ms. Lewis for: a.
Analysis of the debtor’s financial situation and rendering advice to the debtor in determining whether to file a petition in bankruptcy and if so under which Chapter of Bankruptcy. b. Preparation and filing of any petition, schedules, statement of
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